🧾 Check Issuance Process
Checks are mailed by the 15th of the month following your event.
We partner with a trusted third-party provider, Checkflo, to handle the secure printing and mailing of all checks. Checkflo operates from a secure facility located in New York.
Once mailed, delivery typically takes 5–14 business days (excluding weekends and holidays), depending on your location and the postal service.
Note: USPS tracking is not guaranteed. We can share tracking if USPS scans the check — but some may show no scans at all. Unfortunately, that’s out of our control.
📌 If You Have Not Received Your Check:
- If 10 business days have passed since the 15th and you have not received your check, kindly complete our Missing Check Form to initiate an inquiry.
Alternative Option:
If more than 90 days have passed, you may request a reissued check or initiate a stop payment.
$75 processing fee applies to stop payment requests.
We are committed to ensuring timely and accurate payments. Once we receive your completed form, our team will promptly investigate and resolve any issues.
Thank you for your continued participation and excellence at our events.