Check Issuance Process
Checks are mailed by the 15th of the month following your event.

We partner with a trusted third-party provider, Checkflo, to handle the secure printing and mailing of all checks. Checkflo operates from a secure facility located in New York. Once mailed, delivery typically takes 5–14 business days (not including Saturday and Sunday as well as Holidays) depending on your location and the postal service.

Please note: While Checkflo offers limited tracking through USPS, it is not a guaranteed tracking system. Updates are only available if the check is scanned by the post office during its route. If scans are available, we are happy to share the latest tracking information upon request. However, some checks may not show any tracking if USPS does not scan them — this part is unfortunately beyond our control.

If You Have Not Received Your Check:

Step 1: Please verify that your name is not listed on the Missing W-9 Form.

Step 2: If your W-9 is on file and 10 business days have passed since the 15th, kindly complete our Missing Check Form to initiate an inquiry.

Alternative Option:
If more than 90 days have passed, you may request a reissued check or initiate a stop payment. Please note that a $75 processing fee applies to stop payment requests.

We are committed to ensuring timely and accurate payments. Once we receive your completed form, our team will promptly investigate and resolve any issues.

Thank you for your continued participation and excellence at our events.